Refunds
Draft — not yet reviewed.
This document is placeholder wording awaiting legal review before launch. It describes how we intend to operate, but it is not yet a finished agreement. If anything here matters to a decision you are making, please ask us first.
Last updated 8 August 2026.
Try it before you pay
The reason this policy is short is that you see your finished invitation, with your own names on it, before paying anything. There is no need to buy in order to find out what you are getting.
If something is wrong
If your invitation does not work as described — a broken link, a section that will not load, replies that do not reach you — tell us and we will fix it. If we cannot fix it, we refund you in full.
If you change your mind
Ask within 14 days of paying, provided you have not yet shared the invitation link with your guests, and we will refund you in full. Once a link has gone out to guests the invitation has been used for its purpose, and we cannot refund it.
If the wedding is called off
Write to us. This is not a situation for a policy, and we would rather deal with it as people.
How refunds are paid
To the account the payment came from, usually within a few working days of us agreeing it.
How to ask
Email hello@yomna.app with your order number. You do not need to give a reason, though it helps us improve.